Privacy Policy

We may collect the following types of information:

Personal Information You Provide:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Billing and payment information
• Communication records (emails, messages, consultation notes)
• Project-related information and technical requirements
• Any other information you voluntarily provide to us

Information Collected Automatically:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Geographic location (country/region level)

Information from Third Parties:

• Information from business partners or referral sources
• Publicly available business information
• Information from analytics providers

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including blockchain solutions, smart contract development, and custom software development
• Communication: To respond to your inquiries, provide customer support, and send service-related communications
• Business Operations: To process transactions, manage accounts, and maintain business records
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Analytics: To analyze website usage and improve user experience
• Security: To detect, prevent, and address technical issues, fraud, or security concerns
• Marketing: With your consent, to send promotional communications about our services (you may opt out at any time)

Under Canadian privacy law, we process your personal information based on:

• Consent: Where you have given explicit consent for specific purposes
• Contractual Necessity: Where processing is necessary to fulfill our contractual obligations to you
• Legitimate Business Interests: Where processing is necessary for our legitimate business purposes, provided these do not override your privacy rights
• Legal Obligations: Where processing is required to comply with applicable laws

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., hosting providers, payment processors, analytics services), subject to confidentiality agreements
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, safety, or property
• With Your Consent: When you have given explicit consent for specific sharing

As a blockchain services company, we want you to understand the unique privacy considerations of blockchain technology:

• Transactions recorded on public blockchains are transparent, immutable, and permanently accessible
• While blockchain addresses are pseudonymous, they may potentially be linked to real-world identities through various means
• Once data is recorded on a blockchain, it generally cannot be modified or deleted
• Smart contracts we develop for clients may interact with public blockchain networks
• We do not control the privacy practices of third-party blockchain networks or decentralized applications

Important: Any information you choose to record on a public blockchain is outside the scope of this Privacy Policy and may be publicly accessible.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices
• Secure disposal of data when no longer needed

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, regulatory, and contractual obligations
• Resolve disputes and enforce our agreements
• Maintain business records as required by applicable laws

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.

We use cookies and similar tracking technologies to:

• Essential Cookies: Enable core website functionality
• Analytics Cookies: Understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Under PIPEDA and applicable privacy laws, you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Your information may be transferred to and processed in countries other than Canada, including countries that may have different data protection laws. When we transfer personal information internationally, we take appropriate steps to ensure your information remains protected, including:

• Using contractual clauses to ensure adequate protection
• Transferring only to jurisdictions with adequate privacy protections
• Implementing appropriate security measures

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

In the event of a data breach that poses a real risk of significant harm to individuals, we will:

• Notify the Office of the Privacy Commissioner of Canada as required by law
• Notify affected individuals as soon as feasible
• Maintain records of all breaches as required by PIPEDA
• Take appropriate steps to mitigate harm and prevent future breaches

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification for significant changes (where we have your contact information)

We encourage you to review this Privacy Policy periodically.